PROGRAMME
: Upcoming Contact Centre Breakfast Events
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08:00 - 08:30
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| Registration & Breakfast |
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08:30 - 08:35
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| Welcome and Introductions |
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09:10 - 09:50
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| Details TBC |
| Paul Elkington - Head of Customer Service Desktop and Telephony, Telefonica O2 UK |
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09:50 - 10:00
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| Coffee Break |
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10:00 - 10:45
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| Tour of contact centre |
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© The Focus Group Ltd. 2010 | Tel: +44 (0)1993 844 466 | Fax: +44 (0)1993 843 294 | info@thefocusgroup.org.uk
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