COME ON A JOURNEY...
The Focus Group have launched the Customer Contact Centre Breakfast Club to provide the opportunity to see brands in action at the hub of the customer experience! We will be looking at the impact of the brand from the contact centre perspective around the business model of People, Quality and Productivity.
To join the club and benefit from discounted rates off each breakfast meeting please register now by logging onto www.ccbreakfastclub.com/register
The club is a realisation that you can spend half the day out of the office and gain real insight into how other organisations are engaging with colleagues, transforming their contact centres to provide a customer experience over and above service delivery. We are therefore offering you the opportunity to meet fellow professionals in a working environment to discuss and share thoughts on a relevant topic to your business.
UPCOMING BREAKFAST MEETINGS
JOIN THE CLUB NOW >>
WHO SHOULD ATTEND THESE EVENTS?
Anyone who has an invested interest in the operational performance to include:
- Customer Service Directors/Managers
- H/O Service Delivery/Excellence
- H/O Contact Centres/Managers
- Customer Insight Directors/Managers
- Project Directors/Managers
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